Confirmation of Order
A confirmation of your order will be emailed to you within several minutes of placing your order online.
Shipping
When your beanbag furniture has been shipped, you will receive an email from BeanBagsComfort.com. If it has shipped via Fed Ex or UPS there will be a link in your email to the Fed Ex or UPS tracking website. Click on this link and you should be able to see the progress of your package. If you have not yet received a Shipment Notification email, that means your package has not shipped, and you will be hearing from us as soon as it does. At this time, we do not ship to any locations outside the Continental United States. We CANNOT SHIP to any APO & FPO address, Puerto Rico, Hawaii, Alaska, or anywhere else outside the U.S.A. Any orders submitted with this address will be discarded. We know that you desire to get your order as soon as possible. We do our best to process your orders immediately. When you place an order - you can expect your order in 2-8 working days depending on your location!
Cancellations and order changes
Orders may be canceled or changed, but must be done ASAP due to rapid shipping. If an order has shipped before changes or cancellation, BeanBagsComfort.com will NOT be responsible for shipping charges.
Freight Damage
Please inspect the delivery as soon as it arrives. If a package has been delivered with noticeable exterior damage please inspect the item before accepting. If the package has been ACCEPTED OR WAS LEFT at the delivery location, we must be notified of the damage within 7 business days of delivery. This allows us to assist in filing a claim with the freight company for the damaged product. After the 7 period, BeanBagsComfort.com WILL NOT be held responsible for damages.
Payment
You can easily pay by PayPal, Visa, Master Card, Discover, or American Express (we prefer PayPal – the fastest and more secure way to pay and get paid online). When you place an order on our site your order goes through our ENCRYPTED website.